Billings and Collections Specialist

Job description

Who We Are

AuditBoard is a high-growth SaaS company in the financial technology space that is transforming the way organizations manage critical risk, audit and compliance initiatives. We believe in empowering enterprises to manage and control risk so that their businesses are able to thrive.

Designed by former chief audit executives, our enterprise cloud platform is purpose-built to automate and streamline activities in ways that align with how our thousands of users think and act daily. Clients range from pre-IPO organizations to Fortune 5,000 companies, including leading organizations such as Lululemon Athletica, WeWork, Activision Publishing, Lions Gate Entertainment Corp., TripAdvisor, Arthur J. Gallagher & Co., Intel, and Snap, among many others.

Who We Are Looking For

The Accounting Department is looking for a Billings and Collections Specialist to help our organization grow! As a Billing Specialist you will undertake a variety of financial and non-financial tasks. Your main goal will be to help guarantee the company’s revenues. You will be responsible for issuing the necessary paperwork for onboarding new Clients along with processing of incoming payments.

Main Job Duties Include

  • Manage the status of accounts and balances and identify inconsistencies
  • Create and submit invoices to customers
  • Check the validity of debit accounts
  • Update accounts receivable database with new accounts or missed payments
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Provide solutions to any relative problems of clients
  • Write thorough reports on billing activity with clear and reliable data
  • Contact customers regarding past due balances
  • Report on collection activity and accounts receivable status
  • Place calls to customers in order to assist/resolve customers’ requests
  • Complete vendor setup forms



  • 1-2 years of experience as a Billing Specialist or similar role
  • Proven written and interpersonal skills that comes with a customer-facing role. Takes an active interest in increasing customer happiness and deepening customer relationships
  • Understanding of relevant laws, rules and regulations
  • Passion for numbers and financial data
  • Excellent knowledge of MS Office
  • Detail oriented with high standards to accuracy
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • BS degree in Finance, Accounting or BA
  • Self-motivated, proactive, energetic team player
  • Experience with NetSuite and Salesforce preferred
  • You’ll be launching a career at a well-funded, hyper-growth SaaS tech company

Why You’ll Love Life at AuditBoard

  • Free daily catered lunches
  • Stock options
  • Unlimited snacks and beverages in our kitchen
  • Free gym membership
  • Medical, dental, and vision coverage for full-time employees
  • 3 weeks of Paid Time Off and 10 holidays per year
  • 401k to save for your future
  • Fun company and team outings - Work Hard Play Hard!