Technical Writer

Job description

Technical Writer

Who We Are

AuditBoard is a high-growth SaaS company in the financial technology space that is transforming the way organizations manage critical risk, audit and compliance initiatives. We believe in empowering enterprises to manage and control risk so that their businesses are able to thrive.

Designed by former chief audit executives, our enterprise cloud platform is purpose-built to automate and streamline activities in ways that align with how our thousands of users think and act daily. Clients range from pre-IPO organizations to Fortune 5,000 companies, including leading organizations such as Lululemon Athletica, WeWork, Activision Publishing, Lions Gate Entertainment Corp., TripAdvisor, Arthur J. Gallagher & Co., Intel, and Snap, among many others.

 

Who We Are Looking For

As a Technical Writer, you will create multiple Help Center updates and ongoing maintenance documents of our software for clients. You are a technical and critical thinker always having the reader in mind as you write and document processes and procedures. This position reports into the Support team.  

 

Responsibilities

  • Create clear and understandable technical documentation for external use.
  • Partner with software engineers and implementation specialists to collaborate and deliver high quality training documents
  • Understands that complex issues can be explained simply.  

 

Qualifications

  • Bachelor's degree preferred
  • 5+ years of experience as a technical writer in a software environment highly preferred
  • Ability to work in a very fast paced environment and handle multiple projects.
  • Strong project management and organizational skills
  • Demonstrates strong interpersonal and communication skills.
  • Experience writing for large Fortune 500 enterprise clients.
  • Ability to use Google’s suite of products including Gmail, Drive, Docs, and Gsheets. 

 

Why You’ll Love Life at AuditBoard

  • You’ll be launching a career at a well-funded, hyper-growth SaaS tech company
  • Free daily catered lunches
  • Stock options
  • Unlimited snacks and beverages
  • Free gym membership
  • Medical, dental, and vision coverage for full-time employees
  • 3 weeks of Paid Time Off and 10 holidays per year
  • 401k to save for your future
  • Fun company and team outings - Work Hard Play Hard!