Billing Specialist

Job Description

Who We Are

Having surpassed $200M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, and compliance platform on the market. More than 40% of the Fortune 500, including 6 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights.

At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, and compliance platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fourth year in a row as ranked by Deloitte! 

Why This Role is Exciting

The Accounting Department is looking for a Billing Specialist to help our organization grow! Your main goal will be to help facilitate the company’s cash revenues. As a Billing Specialist, you will undertake a variety of financial and non-financial tasks, including reviewing sales contracts, setting up and invoicing clients, and assisting with the management of open balances.

Key Responsibilities 

  • Monitor the order queue. Communicate with the order management and revenue teams to resolve backlogs and/or discrepancies
  • Review executed sales contracts and other support to verify terms of arrangement
  • Create and distribute invoices to customers in accordance with contract terms
  • Process credit memos and invoice adjustments
  • Update accounts receivable database with new accounts or customer details
  • Provide solutions to client invoicing or collections issues
  • Complete vendor setup forms and vendor portal/PO process set up
  • Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
  • Develop and maintain process/training documentation for improving billing procedures
  • Participate in monthly Accounting Close activities as needed (AR reconciliations, Sales Tax)
  • Assist with general operational projects and issues as needed

Attributes for a Successful Candidate 

  • 1-2 years of experience in Accounts Receivable or general bookkeeping/operational accounting
  • Passion for the accurate maintenance and analysis of a high volume of financial data
  • Keen attention to detail with high standards of accuracy
  • The ability to project manage under time pressure
  • Excellent knowledge of MS Excel and the Office suite
  • Self-motivated, proactive, energetic team player

Nice to Have 

  • Bachelor’s degree in Finance or Accounting
  • Experience in the SaaS Industry and an understanding of key SaaS metrics such as ARR
  • Familiarity with NetSuite, Maxio/SaaSOptics, and Salesforce
  • Launch a career at one of the fastest-growing SaaS companies in North America!
  • Live your best life (LYBL)! $200/mo for anything that enhances your life
  • Remote and hybrid work options, plus lunch in the office
  • Comprehensive employee health coverage (all locations)
  • 401K with match (US) or pension with match (UK)
  • Competitive compensation & bonus program
  • Flexible Vacation (US exempt & CA) or 25 days (UK)
  • Time off for your birthday & volunteering
  • Unlimited access to LinkedIn Learning
  • Employee resource groups
  • Stock options
  • Opportunities for team and company-wide get togethers!


*perks may vary based on eligibility