Please review these common troubleshooting steps for a solution.

Username and Password Help

Note: If your organization is configured for Single Sign On (SSO), please see the below SSO Help instructions.

If you are unable to log into the AuditBoard platform, confirm that your username and password are correct.

If you have never logged in before and your Welcome Email has expired, follow the instructions below to reset/set up your password.

Additionally, your System Administrators can resend your Welcome Email if that is preferred.

Single Sign On (SSO) Help

Please note that if your user account is configured for Single Sign On (SSO) there is no requirement for a username and password. Simply click on "Single Sign On" from the login screen.

If you hare having difficulty logging in via Single Sign On, please ensure the following:

If the above steps do not resolve your difficulty logging in via Single Sign On, please contact your AuditBoard System Administrator. If your System Admin cannot resolve the issue, please reach out to AuditBoard by emailing support@auditboard.com.