Success Lead

Your dedicated Customer Success Lead serves as your constant point-of-contact and advocate. Your lead is devoted to building a strong, lasting relationship with your team. They have a commitment to:

  1. Providing you with a consistent level of professional support.
  2. Setting and communicating expectations both internally and externally to ensure everyone is on the same page.
  3. Ensuring a strong partnership so that we can deliver you the highest quality of service every day.
  4. Understanding and making your audit program a success.

Live Technical Support

Our live experienced technical support staff is available to assist with questions on the use of AuditBoard and any other questions you may have.

Online Help Center

Our online help portal is an always expanding resource for our clients. It includes an extensive searchable knowledgebase of frequently asked questions, as well as training guides on different aspects of the software. You can also submit support requests directly from the portal, and we will resolve such issues rapidly because we know our clients depend on our software.