Tom Schmit and Chris Doell to Scale Key Customer-Facing Functions for Leading Cloud-Based Audit, Risk, and Compliance Platform
Los Angeles, CA, January 28, 2021 — AuditBoard, the innovative cloud-based platform transforming how enterprises manage critical audit, risk, and compliance programs, today announced the appointments of Tom Schmit as Chief Revenue Officer and Chris Doell as Chief Customer Officer as the fast-growing company enters its next phase of growth and innovation. The addition of these veteran SaaS leaders to the executive team reflects AuditBoard’s continued commitment to a best-in-class customer experience for enterprises, and to enhancing customer value through building long-term relationships.
As robust audit, risk, and compliance programs become ever more critical for enterprises to protect their value in today’s dynamic risk environment, AuditBoard’s momentum in the $7.3 billion Integrated Risk Management market* has continued to accelerate. The company was recently named one of the fastest-growing technology companies in North America by Deloitte for the second year in a row, and has now held a Market Leader position in G2’s Grid Reports, including the Audit Management and GRC Platform categories, for five straight quarters. AuditBoard’s purpose-built platform has also been recognized by G2 as the top-rated GRC Platform, receiving badges for Best Usability, Easiest to Use, Best Relationship, and Momentum Leader.
“Our customers are at the forefront of everything we do at AuditBoard, so I’m excited to welcome experienced customer-centric leaders like Tom and Chris to the executive team,” said Scott Arnold, AuditBoard President and CEO. “As the leaders of our customer-facing teams, they’ll ensure that we continue to focus on creating customer value and a world-class experience for our current and future customers as we scale.”
The new appointments bring extensive leadership experience in customer acquisition and retention functions at fast-growing enterprise SaaS companies. Prior to joining AuditBoard, Tom Schmit served as Chief Revenue Officer for AppDynamics, a division inside Cisco, where he led and scaled a global team of over one thousand people. During his time at AppDynamics, he was instrumental in driving annual recurring revenue growth from less than $50M to more than $500M.
“I’m excited to help scale and unlock the full potential of AuditBoard’s customer-first sales approach, which is already driving tremendous company growth,” said Schmit. “I’m looking forward to building on that successful model and evolving it as our platform’s products and solutions continue to expand to add even more value for teams managing critical audit, risk, and compliance programs for enterprises.”
Schmit’s approach to sales leadership perfectly matches the moment for AuditBoard, according to Arnold. “Tom is a builder of top-performing teams and a student of the sales process — critical capabilities to have when leading an enterprise sales organization through a period of rapid growth. His experience in generating strong sustained revenue growth while scaling teams makes him a natural choice for AuditBoard.”
Chris Doell has an extensive background in helping customers maximize the value of their products at scale, having most recently served as Head of Global Customer Success, Cloud Security at Cisco, where he scaled the team from 20 to 200+ as revenue grew from $30M to over $400M. Prior to joining Cisco as part of its acquisition of OpenDNS, Chris led the global customer success team at Zenprise, helping that organization scale from early stage to over 1500 enterprise customers and an acquisition by Citrix.
“AuditBoard is committed at its core to the success of their customers, from creating a purpose-built platform for enterprise audit, risk, and compliance teams to educating those teams on how to fully leverage the platform’s power,” said Doell. “That commitment resonates deeply with me, and I’m excited about scaling and optimizing the customer success function to accelerate the company’s growth.”
“Chris is passionate about building close relationships with enterprise customers and developing teams that help them maximize the value of their solutions at scale,” said Arnold. “Those qualities, along with his leadership experience at fast-growing enterprise software companies, make him a perfect fit to lead our customer success team during our next phase of growth.”
*Gartner, January 2020 IRM Global Spending Estimate