Senior Salesforce Administrator
Job Description
Who We Are
Having surpassed $200M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, and compliance platform on the market. More than 40% of the Fortune 500, including 6 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.
At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, and compliance platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fourth year in a row as ranked by Deloitte!
Why This Role is Exciting
As a Senior Salesforce Administrator, you’ll have the opportunity to build and optimize within our Salesforce environment and integrated tools. You’ll also work cross-functionally with various GTM teams on exciting projects that challenge you to leverage innovative technology to drive the business forward.
Location/Time Zone: Pacific and Central time zones preferred as that most aligns with our team’s working hours
Key Responsibilities
- Overseeing the customization and configuration of Salesforce to meet the organization's needs.
- Managing user access and security settings within the Salesforce platform.
- Training and supporting users on how to effectively use Salesforce and maximize its features.
- Monitoring data quality and integrity within the Salesforce system.
- Troubleshooting and resolving technical issues related to Salesforce.
- Developing and implementing Salesforce best practices and processes.
- Collaborating with other departments to integrate Salesforce with other systems and applications.
- Creating reports and dashboards to track and analyze sales performance and KPIs.
- Staying up-to-date on Salesforce updates and new features to optimize the platform for the organization.
Attributes for a Successful Candidate
- 5+ years of Salesforce Administrator experience
- Advanced experience with visual flows, (migrating from) process builder, validation rules, approval processes, custom settings, custom metadata types, roles/profiles/sharing rules, etc.
- Experience with managing large data sets, vlookups and updating records using data loader and workbench
- Successful history of driving initiatives cross functionally with the ability to translate business requirements into technical solutions
- Demonstrated experience leading Salesforce projects through requirement gathering, solution design, implementation and hypercare
- Ability to prioritize and execute tasks with scalability and efficiency top of mind
- Eagerness to research and recommend new technologies or creative solutions that help drive productivity across the business
- Highly organized with strong attention to detail
- Familiarly with Jira and agile methodologies a plus
- Launch a career at one of the fastest-growing SaaS companies in North America!
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Remote and hybrid work options, plus lunch in the Cerritos office
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get togethers!
*perks may vary based on eligibility
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