How to Bridge the Business Resilience Gap

Scott Heflin
Scott Heflin CrossCountry Consulting
Cameron Over
Cameron Over CrossCountry Consulting
Anand Bhakta
Anand Bhakta AuditBoard

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Scott Heflin is a Director in the Washington DC office and a leader within CrossCountry’s Risk & Compliance practice. He has over 20 years of consulting experience and has served as a trusted advisor to Audit Committees and Boards of Directors of the Fortune 500 to emerging growth companies. He has deep knowledge and expertise in operational and technology risk and internal audit, specializing in performing IT risk assessments and leading audits of complex IT environments for his clients. He’s well versed in developing customized risk management strategies that are not only effective, but efficient through their use of tools and technology innovations that leverage intelligent automation and data analytics. Prior to joining CrossCountry, Scott led the IT Audit and Advisory practice for a regional audit and consulting firm specializing in accounting, risk, profitability and strategy solutions in the Baltimore/Washington area. Scott also spent time working at two different Big Four firms serving several large public companies and Federal Government agencies with IT audit and compliance initiatives. Scott holds multiple professional certifications including the CISA, CISM, CRISC, and CRMA. He earned a Bachelor of Business Administration degree from James Madison University, with a concentration in Computer Information Systems.

Cameron Over is the national leader of CrossCountry’s Cyber & Privacy practice, Cameron built and leads a practice of over 35 cyber and privacy professionals, across numerous diverse industries. The team developed their Cyber Fusion Lab for offensive capabilities in red teaming and adversarial emulation, as well as threat intelligence and threat modeling. Her team delivers capabilities to executives and business leaders across Security, Privacy, Internal Audit, IT, and other critical business units. Ms. Over also leads the firms’ cybersecurity strategy as the Chief Information Security Officer (CISO). She possesses a BS in Computer Science from University of Mary Washington, speaker at ISC2, RSA Conference, OODA Loop, CyberSat, CFO Leadership Council, and in 2021 was recognized by Consulting Magazine as one of the Women Leaders in Technology for Excellence in Leadership.

Anand Bhakta is the Sr. Director of Risk Solutions at AuditBoard, a cloud-based software platform to help streamline and automate internal audit and compliance activities and a Principal at SAS, a boutique firm focused on Information Technology (IT) Controls and advisory services. He has over fifteen years of IT audit and consulting experience. Anand specializes in risks and controls related to the implementation of ERP systems, and he has helped various multinational companies evaluate and/or implement application controls in ERP systems including Oracle Financials, SAP, and PeopleSoft. Anand is recognized for his ability to develop and implement auditing and data analysis tools. Additionally, he has assisted clients comply with Sarbanes-Oxley from both an advisory and attestation perspective. Anand graduated from the University of Southern California (USC) with a degree in Accounting and Information Systems. Previously, Anand was an executive at Ernst & Young LLP in the Technology and Security Risk Services (TSRS). In his role at Ernst & Young LLP, he designed and developed procedures and tools to help clients perform continuous monitoring, as well as evaluate Segregation of Duties controls. Anand is an experienced trainer and has designed and conducted multiple technical training sessions including Oracle application controls, data analysis, Sarbanes-Oxley Compliance, and IT general controls.


The number of risks and their magnitude have grown at a blistering pace. They’re accelerating now more than ever before, impacting brand and shareholder value and creating uncertainty for the board and leadership. Most organizations can’t keep pace — they move too slowly, work in silos, and simply lack the capacity and resources. The business resilience gap has become a growing concern for enterprises globally. Learn how organizations are closing the gap and streamlining their risk management operations.

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